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Privacy Policy

We fully respect the privacy of any individual entering or using this website. We are constantly monitoring and updating our security procedures so you can be sure that your information is safe.

Security of information

Any personal information we hold will be securely protected inline with not only internal security measures, but also data protection guidelines. Our security measures are updated regularly to ensure your personal information is not accessible to anyone other than Colten Care.

Gathering of information

Colten Care use this website to voluntarily gather useful information about the users. This information may include personal details such as name, email, age and other more purchase related questions. This information will only be used for internal purposes, to help us understand more about our customers and will not be sold or provided to any third parties.

Any information we ask for will be used purely for internal purposes, to improve our website, and our marketing. It also gives us useful research so we can make improvements to our products and services to benefit our customers.

Changing or deleting information

Any information we store will be as up to date as possible, and will depend entirely on information provided to us by the user. We are happy to amend or delete information on any user should they themselves request.

Email

Colten Care operate an opt-out strategy for email communication. Those who chose to interact with our website will be automatically added to our email list and will receive email communications from us regarding latest news and special offers from our company. This mailing list will be used solely by Colten Care and will not be sold or passed to any third party. All our email communication offers an "opt-out" feature that allows you to remove your email address from our files at any time. You can always re-enter it when you want to start receiving information from us.

Cookies

"Cookies" are small bits of text that are either used for the duration of a session ("session cookies"), or saved on a user's hard drive in order to identify that user, or information about that user, the next time the user logs on to a web site ("persistent cookies").

The Colten Care web site does not use persistent cookies to store personal information. We may however use session cookies to provide streamlined navigation throughout our site and for statistical analysis. These session cookies are deleted from the server soon after your session ends and are not collected or saved. You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set. You can still use our web site if you do not accept the cookies, but you may be unable to use certain cookie-dependent features.

Links

This website may contain "links" to other websites. We make every effort to only link to sites that share our high standards of privacy and service. Colten Care cannot be responsible for the content on any website we link to.

Contact

If you have any questions about Colten Care's products, online privacy policies or procedures, please contact us at:

Colten Care,
16 Western Road,
Lymington,
Hampshire,
SO41 9HL

Phone: 01590 676033
Fax: 01590 689992
Email: enquiries@coltencare.co.uk

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